Contents
Quick steps on how to use the calendar
The most important parts of the calendar are as follows:
Making a booking: Click the calendar where you wish to book (select service in the window that opens), or drag a service from the menu to the left. Add a customer, or just press save to add the booking.
Changing a booking: To change service open the booking and select service from the list. To move the booking either open the booking and change the date, time, or User. Alternatively drag the booking to where you want it. Lastly you can also use the Move button in the booking window (booking goes to top of Quick Menu)
Taking payment: Open a booking, and select Checkout, or go through the Cash register button, and select Checkout.
Calendar in depth
Making a booking
There are a number of ways to make a booking. Below a step by step guide to them:
In the calendar click the time spot, or drag the service from the Quick Menu to the time and date you want.
A booking window will open. Make sure the date, time, and service are correct. Otherwise you can use the arrows to change these. Regarding these settings see the section below (Booking info buttons)
Write name/email/number, or select from list if it is an existing customer.
For existing customers you can see the Last reservation, and open the Customer card with the i-button.
For any information you want regarding this specific booking you can write in the Additional info box.
Booking info buttons
In the booking info window you can do the following:
1. Change date and time of a booking
2. Change Service(s) of a booking
3. Add or remove additional services
4. Change User
5. Select a resource
6.Add duration of effect to the booking
7. Make the booking a combo booking
8. Repeat the booking
Customer information
To select a customer you can either look for the customer through name, e-mail, or number if the customer is already registered.
💡 Note! If you wish to add a new customer to your customer register you must include at least a name and email, or phone number. Adding just a name will not register the customer.
E-mail marketing and SMS marketing allowed determines whether the customer will show
Selecting Regular customer will mark the customer as a regular to the User the booking is currently on (shown with a heart in the calendar).
Duration of effect
You can set a duration of effect for a service using the Add a duration of effect - button. This will create a gap in the duration where you or your customers can book services. You choose where the gap will start and how long it lasts with Effect start, and Duration of effect.
To always have a duration of effect for a service see the Services help article.
Combo booking
A combo is a booking with two or more services. These services can be booked to one User, or many different Users.
How to activate combo booking:
Go to Company > Online booking settings and select both "Enable multibooking in calendar" and "Enable multibooking in Online booking". Remember to press Save.
Of course you can enable multibooking feature only in calendar if you want to.
💡 Note! For the multibooking feature to work correctly you must have the updated version from the online booking. New version does not have any pictures in categories. If you still have the old version from the online booking and you wish to update it please contact (the salon owner or Admin user has to do it) our Customer Happiness Team. New version from the online booking does not cost any extra.
To make a combo booking start by making a normal booking and then select the Combo booking + button.
2. After selecting Combo booking you get a list of all your services, and can now select the next service you want for the booking.
3. After selecting a second service, you must then select who the booking should go to. You can book the combo booking for the same User, or another User.
4. To remove or change any of the booking first select the booking you want to change, at the top, and then either change the date, time, or service like normal, or to remove the service press the red X.
5. A combo booking will be denoted by having a same colored bar on the right side of the booking. If all services are on the same User you can move the booking like normal, but if services have been made to different Users they must be moved separately. Pictured below a combo booking on a single User and on two different Users.
6. Combo bookings are connected by default, if you want there to be a pause between each service, then you can do so by pressing the Lock symbol. This will unlock the connection and you can move the booking by changing the time in the booking window. You can then also move the booking in the normal calendar view like two separate bookings, but you must first disconnect them in the booking window to do so.
Combo bookings that are on different users work like normal bookings for moving around the booking.
Pictured below an unlocked combo booking.
7. When a combo booking has services booked to different Users in the calendar, then these services will be automatically attributed to that User at the cash register when the booking is taken to checkout, as pictured below.
Payments
There are two ways to take a payment in the calendar.
Through a booking (Open a booking, and select Checkout).
Through the Cash register (Open Cash register and select Checkout or Checkout without customer).
For more on the Cash register see the cash register article.
Repeating events
The repeat events button is useful if you have an event in your calendar that is always at the same time on the same day. For example lunch.
To repeat an event select the Repeat or add to others button. You can then repeat the event for as many weeks as you want, select which days it should repeat on, and if you want to add it to other Users as well.
Blocking time
To block a time in your calendar simply place a booking on the time you wish to book. We recommend using the Personal service from the Personal/breaks category, or create your own in this category, since using normal services will affect your worktime statistics.
Changing colours in the calendar
You can change the colour in the calendar to either have a colour for every service or colours be taken from the Users profile.
For colour by service make sure Company - Online booking settings - Services define colours in calendar is active. After which you can change colour in Services. Read more on services here.
For colours based on user you can choose colour under Profile - Additional settings.
Booking symbols
There are a number of symbols that may be attached to a booking to give you a quick overview of a booking.
⭐️ Star - This booking is an onlinebooking
💜 Heart - The booked customer is a regular customer of the user
🛏 Bed - This booking uses a resource
€ Euro - This booking has been paid
↔️ Arrows - This booking was booked with the anyone option
➕ Plus sign - This booking has additional services
💬 Speech bubble - There is additional information
🏷 Price tag - This booking is made from the marketplace
Note! Price tag does not mean the booking has been paid in advance. This does not show billed commissions either.
Calendar buttons
There are a number of buttons in the top right corner of the calendar that you can use for various functions.
Add / remove day. You can use these buttons to add working hours to add or remove working hours to a specific day. We recommend you use Profile - Worktimes, if you wish to add multiple days.
Cash Registers (Hotkey F6). This button will open a window with all the cash registers in the salon.
Resources. Use this button to select a specific resource to highlight in the calendar.
History. This button will allow you to see all changes done in the calendar. For more on history see below.
Worktime control. Specific for those countries that require it. Here is where you confirm your working hours.
Settings. Various settings for the visual look of the calendar, and how much it displays. For more on settings see the section below.
History
Through the history button you can see any changes made in the calendar. There are a number of filters you may want to use to more easily find what you are looking for.
All users - Use this filter if you only want to see changes made to a single User.
All previous users - Is the same as all users, except it also includes users that have been removed.
All transactions - From this list you can filter according to a specific action. These are as follows:
Opening time changed - Shows if the start of worktime for a specific day has been changed.
Closing time changed - Shows if the end of worktime for a specific day has been changed.
Booking moved - Shows if a booking has been moved. Note! A booking can only be moved in the salon, customers can never move a booking, only cancel it (provided this function is enabled).
Booking deleted - Shows bookings that have been deleted in the salon.
Cancelled online - Shows bookings that have been cancelled by the customer.
Tips:
You can use the search bar to look for a specific customer name or User
Use the daily, weekly, or monthly views, as well as the arrows, or simply select a start and end date, to quickly find the time period you are looking for.
You can sort the table by clicking on any of the filters at the top (Time of change, Event, User, Customer name, etc.). This way you can sort by alphabetical order, or in chronological order.
Calendar settings
The calendar settings window includes the following settings:
The frequency for displaying time slots
You can choose between 30, 20, 15, and 10 minute intervals pictured below. To change the interval below 15 minutes you must first change intervals in Company - Online booking settings. Note 30, 20 and 10 minute intervals look the same, but change the shortest bookable time selection in the calendar.
Show colours in day-view
You can choose to show either a colour chosen for services (Show default colours in calendar), or colours chosen for users (show colours of the users in the calendar column).
Set starting hour for the calendar view
This setting determines what is the first visible time in the calendar.
Set ending hour for calendar view
This setting determines what is the last visible time in the calendar.
💡 Note! Your worktimes can differ from the first / last visible times in the calendar, and thus would not be visible, so we recommend you set starting hour at one hour before your earliest start of the day, and ending hour at one hour after your longest day.
Set darkness level of the calendar grid
You can use this setting to change the darkness, and contrast of the days in the calendar. Pictured below the three different alternatives from left to right default, dark, and high contrast.
Additional settings
Show weekends in calendar - Toggles whether Saturday and Sunday are displayed in the weekly, and monthly views.
Highlight opening hours - Changes whether the calendar shows a dark background or a light background during working hours.
Enable repeating reservations - Toggles whether the repeat button is available when you add a booking to the calendar.
Show overlapping reservations side by side in calendar - Pictured below with overlapping reservations side by side to the right.
Quick Menu
The quick menu is the list of services to the right of the calendar. This menu can be used to set your most used services for easy booking by dragging and dropping.
💡 Note! When dragging a service from the quick menu it will show the duration as that which has been set in Pricelist, but the service will change to the duration if that has been set for the User (if it differs) after it has been dropped in the calendar.
To change the quick menu select the Edit button in the top left next to the calendar. This will open the Quick Menu pictured below.
💡 Note! The maximum number of services in the Quick Menu is 24, so you may have to remove a service if you wish to add another.
To add or remove a service from the menu - Click the checkbox. Blue checkmark indicates the service is shown in the menu. Remember to save your change with the save icon on the same row.
Drag & Drop name - Determines what name is shown in the menu. A maximum of 14 characters is allowed for this. Remember to save your change with the save icon on the same row.
Arrows - The arrows can be used to change the order services are shown in the Quick Menu. These changes are saved automatically.