Here at Timma, we believe in the power of active customer communication.
We encourage salon professionals to stay connected with their customers by offering a wide range of communication features – all conveniently available within the same system.
Reach your customers with SMS Features 📲
SMS messages are an effective way to reach your customers alongside traditional email communication. You can easily customize SMS templates to match your brand and let your own voice shine through.
With Timma Pro, you can choose the SMS features that best suit your business from the following options:
💫 booking confirmation via SMS
💫 notifications about booking changes and/or cancellations
💫 sending receipts and/or invoices via SMS
💫 “Book Again” reminder via SMS
💫 custom SMS messages
💡 Tip: SMS booking confirmations can also be activated for service providers! In this case, real-time SMS notifications are sent for all bookings made through the Marketplace or your salon's online booking page.
Create email and SMS campaigns with Timma's marketing tool 📩
With Timma Pro, you can easily create and send marketing messages to customers saved in your salon's customer register. Tailor the recipient group based on the topic of your message and send campaigns via both, email and SMS.
Our easy-to-use marketing tool also allows you to quickly create customer announcements whenever needed – even on short notice!
Detailed instructions on how to use our marketing tool can be found here.
Improve your profile on the Marketplace through feedback 🎖️
On the Timma Marketplace, you can collect public reviews from customers about the services you provide. 📬
Thoughtful and constructive responses help you communicate with your customers and strengthen your salon’s reputation on the Marketplace. Your replies are visible both to the customer who left the review and to other potential customers browsing your profile.