1. Marketing trough SMS and mail

2. Sending email marketing with your own domain

  1. SMS and email marketing

First of all you need to create a SMS/mail template – the message you want to send out to customer trough SMS/mail.

Go to More > Marketing > SMS templets/mail templates

Click Create new and add a recognizable name

Write the message you want to send out to your customers

Note! SMS marketing can contain up to 160 characters.

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Click save when you are happy with your result

Next you need to set the target group – to determine which of the customers you want to send the SMS/mail marketing to

Go to Target groups

Click Create new and add a recognizable name for your target group, this will come in handy when your sending out the marketing

Select which customers you want to send the SMS/mail marketing to by filtering by date, previous appointment, all customers etc.

For example: all customers that had a Lash extensions treatment within the last 6 months.

Click save when you are happy with your target group.

You will get the number of how many recipients on the right side.

This will only include the customers who have approved recieving SMS/mail marketing.

Go to send message

Choose how you want the message to be sent – for example sms primarily and email secondarily, or mail primarily and SMS secondarily,

The message will then be sent as a sms to those who have a phonenumber in their customer card, and as a email to those who does not have a phonenumber in their customer card but has a email address in their customer card.

Choose your SMS/mail template and target group.

You will get the price estimate on the bottom

Marketing trough mail is free of charge.

Click send message when you are happy with your settings. The message will then be sent out to the chosen target group.

Under History you will have a log over sent campaigns

2. Sending email marketing with your own domain

Go to More > Marketing > Settings

Enter your domain and wich email replies should go to

Enter the domain without www and http://

For example haircarehelsinki.fi

Click save changes then click verify and fill in email address that belongs to the domain

You will receive a verification email. You will need to forward this to our Customer happiness team/local email to respective CuHa teams

You are now all set up for sending email marketing trough your own domain!

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