Have I paid my invoice?
See the status column on invoices page, if the status says paid the invoice is paid. Note there may be a delay of a few days before the payment shows as paid in Timma.
Where is the account number for payment?
Lower left corner of the invoice
I can’t find my invoice
- You can download it on the invoices page
- Check your junk mail
- Check the e-mail address
- Use the send button on invoices page
If you still don’t receive the invoice contact Timma Invoicing at:
Can I get more time to pay the invoice?
Yes, contact Timma support
What if I have paid my invoice multiple times?
Extra payments will automatically be deducted from the upcoming invoices, or you can contact Timma support and we will make a repayment. Information needed is when the extra payment was done and what account the repayment should be made to.
Where can I change invoicing address?
Invoices are only sent via e-mail. You can change the e-mail with the following:
For salons: Company – Contact details – Invoicing e-mail
For users: Profile – User information – Invoicing e-mail
I have already paid my invoice, but it still says it’s unpaid
It may take a few days before the payment shows up on our account.
How can I change payment intervals for invoices?
Contact Timma support
We want everyone to receive their own invoice
Contact Timma support for changes to Invoicing