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Quick manual for Timma Pay terminal

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Written by Osmo Maksimainen

Turning the device on

Press the power button for a couple of seconds. You can find the button on the left side of the terminal. If the device doesn’t turn on, please charge the battery.

Charging the battery

Plug in the USB-C cable. Connect the cable to a power adapter. The battery should last at least one (1) working day, but we recommend the device to be plugged in at all times.

Red = Power Button

Green = Charging port

Printer

The printer accepts normal thermal rolls, size 57x37. To insert/change paper, check the following instructions.

There are marked spots on both sides of the device. Press both of them and lift to open the receipt printer. Insert the roll in the shown way. Close the lid afterwards.

Tear the extra paper by pulling it to the top left.

Taking payments

Control the terminal directly from the Timma Pro to accept payments. The terminal generally accepts Visa and Mastercard. Both contactless payment methods and chip can be used. There is also a magnetic stripe option available, but we do NOT recommend taking any payments with it, as it is not as secure as the other options. In case of chargeback/dispute, the sum will be deducted from your account.

Refunds

Refunds will be done from the Timma Pro and the card doesn’t need to be inserted into the terminal.

How to do it:

Open the receipt view and click “Refund payment”

You can also make a partial refund.

Reports

Reports can be accessed from the Revenues page. Timma Pay Payout Report can be exported there. As it takes some time to process the payments, reports are updated once a day and the report might not contain the data from the day before. It can take up to 3-4 days to process the payments.

Payouts

Payouts are done according to your selected payout schedule. Commissions will be deducted automatically from the payouts and the charge for the payout itself will be billed separately. Payouts are done automatically.

Settings

The settings menu code can be found from the Timma Pay page. Under the settings menu, the user is able to check device information, change connectivity options, or change the brightness of the screen.

Transactions

Transactions menu code can be found on the Timma Pay page. From transactions you are able to see the latest transactions, statistics and print totals.

Under history you can see all transactions that have gone through the device.

From totals you can see the totals from the transactions.

You can print the totals from the “Print” icon on the lower right-hand corner. You can reset the totals from the “Reset” icon on the lower left-hand corner. Please note that reset can’t be undone.

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