Press the power button for a couple of seconds. If the device doesn’t turn on, please charge the battery.

Plug in the USB-C cable. Connect the cable to a power adapter. Battery should last at least for one working day, but we recommend that the device is plugged in all the time.

Red = Power Button

Green = Charging port

Accept normal thermal rolls, size 57x37. To insert/change paper, check the following instructions.

There are marked spots on both sides of the device. Press both of them and lift up. Insert the roll in the following way. Close the lid afterwards.

Tear the extra paper by pulling it to the top left.

Control the terminal directly from the Timma Pro. Accepts Visa and Mastercard. Contactless and a chip can be used. There is also a magnetic stripe option available, but we do NOT recommend taking any payments with it as it is not as secure as the other options. In case of chargeback/dispute, the sum could be deducted from your account.

Refunds will be done from the Timma Pro. Card doesn’t need to be inserted into the terminal. Refunds only can be done fully as Timma doesn’t support partial refunds yet. If you need to give a partial refund, refund the original amount and create a new payment with the discounted sum.

Open the receipt view and click “Refund payment”

You will get a confirmation window.

Pressing OK will refund the payment.

Reports can be accessed from the Revenues-page. Timma Pay Payout Report can be exported there. As it takes some time to process the payments, reports are updated once a day and the report might not contain the data from the day before. It can take up to three or four days to process the payments.

Payouts are done weekly (or daily). Each payout costs 0.20e and it will be billed separately. Payouts are done automatically.

Setting menu code can be found from the Timma Pay -page. Under the settings menu the user is able to change check device information, change connectivity options or change the brightness of the screen.

Transactions menu code can be found from the Timma Pay -page. From here you are able to see the latest transactions, statistics and print totals.

Under history you can see all transactions that have gone through the device.

From totals you can see the totals from the transactions.

You can print the totals from the “Print” icon on the lower right hand corner. You can reset the totals from the “Reset” icon on the lower left hand corner. Please note that reset can’t be undone.

There are a couple of ways to check this.

Plug in the USB-C cable to the terminal and the power adapter. Please use the cable and adapter that came with the terminal. You may use other cables and adapters as well, but they might not charge the battery as fast as the original ones. Power LED is red when charging, green when the terminal is fully charged.

If you can see from the terminal that the payment has gone through in the terminal but in not in Timma Pro, you need to do following steps:

End of day will be done automatically at 0400. If you need to print daily totals, you need to do it manually from the “Transactions” menu.

Open the “Transactions” menu from the icon. Choose “Totals” and enter the access code. From this screen you can see the timeframe, list of transactions and total sums. From the “Print” icon on the bottom right corner, you can print the totals. From the “Reset” Icon” you can reset the time frame.

Please contact our support.

Please contact our support and we will send you a new terminal.

Payouts are done once a week by default. This can be changed to daily, but be aware that each payout will cost you 0.2e.

In order to take payments, you have done following steps:

If you have done all the steps mentioned above and “Test terminal connection” shows green, but still can’t take any payments, please contact CuHa.

If you have multiple terminals connected to the same cash register, please make sure that you're setting yourself as the cashier in the cash register. Otherwise you might end up taking payment from someone else’s terminal.

Timma Pay currently supports Visa (Debit and Credit), Mastercard (Debit and Credit). If a customer enters the wrong PIN-code, the terminal will give an error message about this. Same happens if the customer doesn’t have enough balance in their account.

If the customer is still present. Refund the original sum and take another payment with the correct account. If not, use internal invoicing.