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Gift cards and prepayments
Gift cards and prepayments

How to set up the online gift card shop and prepayments via Timma Pay and also how to sell a gift card and use it in the cashier.

Jessica avatar
Written by Jessica
Updated over a week ago

In Timma you can activate online payments for your salon. This means that you can enable online gift card shop, online booking prepayments or Marketplace prepayments. The provider for these online payments is Adyen.

Identification process (KYC = know-your-customer) is a mandatory step because of the regulations. Payment service providers (PSP) need to verify the company who they are working with. For Timma Pay the identification is handled via our partner Adyen's Hosted Onboarding Page and you can access it from the Timma Pay -page in Timma Pro. You can read more about the identification process here.



How to set up online gift card shop

Before you can enable the gift card shop you must do the identification process regarding the Timma Pay online payments and Adyen account. You can read more about the identification process here.

You can enable the gift card shop from the Company > Information -page.

You will find the Iframe-code for the online gift card shop by clicking "How to embed the gift card shop to your own website?".

There you can copy the code and the online gift card shop link.

The Iframe-code allows you to embed online gift card shop on your website either by yourself or through a website provider. If you are using Timma's homepage the embedded gift card shop will show there automatically.

You can also share the link for online giftcards on your social media channels such as Facebook and Instagram.


How to enable prepayments for your salon

Before you can enable the new payments in online booking, please make sure that you are using the new version of the online booking. If you are using the old version you can update the online booking to the newer version by clicking "Update your Online booking" on the Company > Information -page.

Note! Online payments are only available in the new online booking.

Before you can enable the online booking prepayments you must do the identification process regarding the Timma Pay online payments and Adyen account. You can read more about the identification process here.

You can enable the payments in online booking from the Company > Information -page (if your business ID matches the company level business ID) or from the Profile > Information -page (if your business ID doesn't match the company level business ID).

Company -page:

Profile -page:


How to require payments in advance

If you want to make the prepayment mandatory you can click the buttons shown in the picture.


How to sell a gift card from your salon

To sell a gift card from your salon, follow these simple steps:

  1. Click on the Cash register (shopping cart) icon in your calendar.

  2. Choose Checkout with customer or Checkout.

  3. Click the gift card button (present icon) and choose the amount for the gift card.

  4. Now you are ready to choose the payment method for the gift card. Then click the Confirm payment -button.

  5. The gift card code will appear on the receipt. You will also be able to put in any additional info for the gift card if needed.


How to make a payment using a gift card

After listing the services and products the customer is paying for choose gift card under different payment methods. Gift card is the present symbol.


In the search field start to type either the gift card code or the name registered to the gift card. The name is not always saved for the gift card so the best option is always to search with the code.

Click on the gift card information that comes up to choose the gift card.

If the giftcard value does not cover the whole sum choose which payment method will be used for the remaining sum and click Comfirm payment.



Reports

Please use sales report (both versions, extended or condensed are ok) and Timma Pay payout -report. These reports combined will have all the necessary information needed for accounting. You can find these reports from Revenues > Accounting.

To find the gift card report go to Revenues > Gift cards.

You will find all your gift cards listed and you will have full access to when each gift card are bought, when they expire ect.

Press desired button to either download or send the report, print or open in .xls or .csv -file. If you want the fiscal year report you can download it from the button where the arrow is pointing in the picture.

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